Legal

Cookie Policy

This Cookie Policy explains how singelpoint-ubsank uses cookies and similar tracking technologies when you access our developer gateway, documentation portals, and marketing website.

Last updated: 12 June 2025  ·  Effective: 12 June 2025

11. What Are Cookies?

Cookies are small text files placed on your device by a web server when you visit a website. They allow the site to remember your actions and preferences (such as session tokens, language, and display settings) over a period of time, so you do not have to re-enter them every time you revisit the page or navigate between pages.

22. Types of Cookies We Use

Strictly Necessary

Essential for the site and API gateway to function. They enable core capabilities such as authentication, session management, CSRF protection, and load balancing. These cookies cannot be disabled without breaking core functionality.

  • session_id — authenticates your developer portal session
  • csrf_token — prevents cross-site request forgery
  • lb_route — ensures sticky load-balanced API routing
Analytics & Performance

Help us understand how visitors interact with our platform — which API docs pages are most visited, error rates in the onboarding flow, and session durations. All data is aggregated and anonymised.

  • _ga, _gid — Google Analytics visitor metrics
  • sp_perf — internal page-load timing tracker
  • hj_id — Hotjar session recording (anonymised)
Marketing & Attribution

Used to measure the effectiveness of campaigns that drive developers to singelpoint-ubsank. These cookies help us understand which channels perform best and ensure ads are relevant. They are only set with your explicit consent.

  • _fbp — Facebook Pixel attribution
  • li_fat_id — LinkedIn campaign tracking
  • ttclid — TikTok Ads conversion tracking
Functional / Preference

Remember choices you make on the platform — such as your preferred programming language for code samples, dark/light mode, and notification settings — so your experience is personalised on return visits.

  • sp_lang — preferred code-sample language (JS, Python, etc.)
  • sp_theme — interface theme preference
  • sp_dismissals — dismissed onboarding banners

33. Why We Use Cookies

  • To authenticate and secure your developer account and API key sessions.
  • To maintain platform stability and diagnose technical errors in the gateway.
  • To analyse aggregate usage patterns and improve API documentation and onboarding.
  • To attribute registrations to marketing channels so we can invest in the right acquisition sources.
  • To remember your personalisation preferences and reduce repeated configuration steps.

44. Third-Party Cookies

Certain features and analytics on singelpoint-ubsank are powered by trusted third-party services. These parties may set their own cookies subject to their own privacy policies. We have no direct control over third-party cookies.

ProviderPurposePolicy
Google AnalyticsAggregate usage analyticspolicies.google.com/privacy
HotjarSession heatmaps (anonymised)hotjar.com/legal/privacy
StripePayment processing & fraud preventionstripe.com/privacy
CloudflareCDN, DDoS protection, load balancingcloudflare.com/privacypolicy
LinkedIn InsightCampaign attribution (consent only)linkedin.com/legal/privacy-policy

55. How to Manage & Disable Cookies

You have full control over non-essential cookies. You may adjust your preferences at any time via the Cookie Preferences panel (accessible from the footer of every page). You can also control cookies directly through your browser:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Disabling strictly necessary cookies will prevent you from logging into the developer portal and using API key management features.

66. Your Consent

When you first visit singelpoint-ubsank, a cookie consent banner will request your explicit consent for analytics, marketing, and functional cookies. Strictly necessary cookies are set without consent as they are technically required to deliver the service. You may withdraw or modify your consent at any time through the Cookie Preferences panel. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

77. Cookie Retention Periods

  • Session cookiesDeleted when you close your browser
  • Authentication (session_id)30 days of inactivity
  • Analytics (_ga)2 years
  • Marketing attribution90 days
  • Functional preferences1 year

88. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our services. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered developers by email. We encourage you to review this page periodically. Continued use of singelpoint-ubsank after a change constitutes acceptance of the updated policy.

99. Contact Us

If you have questions about this Cookie Policy or wish to exercise your rights, please contact our Data Privacy team at [email protected] or write to us at: singelpoint-ubsank Ltd., 22 Fintech Gateway, London EC2V 8RT, United Kingdom.

© 2026 singelpoint-ubsank. All rights reserved.

singelpoint-ubsank

One Key. Every Banking API. Total Control. — The unified developer gateway for regulated financial infrastructure.

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© 2026 singelpoint-ubsank. All rights reserved.101 California St, San Francisco, CA 94111, USA

singelpoint-ubsank is a developer infrastructure provider. API key management services do not constitute financial advice. All banking API integrations are subject to the terms and conditions of the respective financial institutions and applicable regulations. Designed for licensed financial operators, fintechs, and enterprise developers.